phone type tagging
C
Case Corkery
We've gotten feedback that phone number tagging similar to email tagging (personal/professional) would be helpful. In some cases, phone numbers that are displayed in the phone_numbers field are duplicated across profiles, especially when affiliated with a company, but it is difficult to disambiguate these at the individual profile level
A
Alicia Sztobryn
Yes, this would be invaluable!! We are less concerned with personal vs work phone number and more concerned with an individual's phone number vs. a company's phone number. When the company-wide phone number appears on an individual's profile, that's not very helpful for our clients who want to contact the individual!
Could you run phone numbers through a check of your company data? If an individual's phone number matches the phone number you have for a company as a whole, just flag it as such so it's clear that it's probably not the individual person's number.
Matt VanZoest
To add some information, we have found that many people working at the same company may share the same phone number, so it would be useful if there were an additional field we could use to exclude widely-shared numbers when assigning a primary phone number to a person, something like
mobile_phone || phone_numbers.filter(n => n != company_phone)[0]
(not intending to suggest field names or data types, just an example of how we would be interested in using it; possibly suggesting a new field for backwards-compatibility, rather than modifying the data type of the phone_numbers field)